FAQs

Every putter is a collaborative design. Bradley has worked with over a thousand people, turning their stories into a work of art. Very few of those clients knew exactly what they wanted before the first phone call. All you need to know is that you want a putter, and Bradley will help you from then on.

Absolutely! Every putter can have your desired length, loft, lie, and balance. Special blocks can be customized with your desired weight, too.

Original putters are designed with the previous specifications, as well as your choice of wood and acrylic, and a detailed engraving on one side.

Heirloom putters allow for special designs and engravings on every side of your putter.

Masterpiece putters allow every single aspect of the putter to be customized, often incorporating 3D printed elements and never-before-seen methods.

The most common wood is maple, but depending on the style you’re looking for, almost any wood can be used. You can even send wood from your childhood home, your school’s bleachers, your baseball bat, an old trophy, or your grandpa’s workshop. But no worries if you don’t have wood with a story. We have access to the most gorgeous woods in the world!

It’s easy! Just fill out the Custom Design Request form and Brad will personally reach out to start the conversation. No commitment required — it all starts with your story.

Both! Every Bradley is built to USGA specifications and tournament-legal. Many customers have shot well under par in competitive play with theirs. But with their beauty and craftsmanship, they also make stunning display pieces. Most owners do both — game it on Saturday, show it off on Sunday.

This isn’t made of normal wood, which is soft and dents easily. It’s stabilized wood, which means that the wood is first dried completely; then it’s put in a vacuum chamber with a chemical called cactus juice. That liquid fills every cell where water used to be. Then the wood is placed in an oven, and the wood becomes almost like plastic. It’s now much harder, waterproof, and more easily machinable. Then every putter has internal weights for optimal balance and feel.

While the shape is all formed by hand, the templates and final design are made and checked by lasers.

Wood and acrylic is much lighter than aluminum or steel, so inside each putter is hundreds of grams of lead. This means that the final weight is the same as traditional putters, but the weight is distributed further from the sweet spot, so it has more forgiveness and feel.

Absolutely! You can send in pictures of your favorite places, your dog, your sports team, your city, your home, or just about anything you could think of or imagine. If you want a picture of you running away from a grizzly bear while holding a large salmon, you got it.

For players who are 5’8″-6′, 34″ length works well. If you are taller, you could go up to 35″, and if you are shorter, 33″ might feel better. For the weight, most people like right around 350 grams. If you play on really fast greens, you might like it a bit heavier.

Special putters take 2-4 weeks. Original designs are 4-8 weeks, and heirloom designs are 4-12 weeks. Masterpieces often take more than 3 months.

Brad will ask you a series of questions over the phone, starting with the story you want the putter to tell. From there, you will collaboratively decide on each design decision. For the performance specifications, we can match your existing putter or base it off some simple questions about the recipient’s body type and golf game.

Great question! Because each putter is handcrafted from natural materials, a CAD rendering wouldn’t do it justice. Instead, you get something better — real-time access to Brad’s manufacturing software where you’ll see your putter come to life at every stage. You’ll approve artwork designs and placement before anything is engraved.

For Special putters, there are no changes allowed after the order is started. For Original, Heirloom, and Masterpiece putters, minor changes are allowed as long as they stay within the limits of their tier.

Cash, check, credit card, PayPal, Venmo, and Zelle. Payment is due upfront.

Not currently — but given the handcrafted nature of these putters, most customers find the investment well worth it. For corporate or group orders, reach out to discuss options.

Absolutely. Depending on the similarity between the designs, there can be considerable savings.

Yes! Shipping is $75 for international delivery, and will be sent DHL or FedEx. Please note that your country may charge duty and tax on top of the price of the putter, and that will be your responsibility.

Each putter comes in a 40″ custom Bradley Putter box, carefully secured in packing paper and fully insured. If it is damaged in shipping, Bradley will repair it to new or make you a new one.

Yes, you will receive an email with tracking information.

Yes, your putter is guaranteed for life. If it ever chips, cracks, breaks, or comes loose, it can definitely be repaired. In the worst case, it will be replaced.

Keep your putter in its headcover whenever it is in your bag, and take care of it like you would any other high end putter. It is waterproof, but dry it off after a rainy round. It should be able to survive any long putt you would normally take, but it is not recommended to hit it off the tee.

It’s one of the best gifts in golf. Over half of our orders are gifts — for Father’s Day, birthdays, retirements, weddings, and corporate events. Brad works closely with gift-givers to capture the recipient’s story, and the reaction is always unforgettable. We also offer gift cards if you’d like them to design their own.

We’re proud to have a perfect 5-star rating from every customer. People consistently say it’s the most meaningful item they own — not just the best putter in their bag, but their most prized possession. Check out our Reviews page to read their stories.

You can email [email protected].